Phakisa Holdings (Pty) Ltd Service Centre Manager – Rustenburg

By | April 2, 2021

Phakisa Holdings (Pty) Ltd Service Centre Manager – Rustenburg

Phakisa Holdings (Pty) Ltd

Service Centre Manager – Rustenburg

  • Permanent
  • Full Time
  • R1.1K Per Annum
  • EE/AA
  • Published: 



Phakisa Holdings is currently seeking a Service Centre Manager for Rustenburg

Duties & Responsibilities

Key Tasks:
▪ Responsible for Service Centre budgets and working capital
▪ Growing business and acquiring new business and/or customers
▪ Ensure invoices targets are achieved and spares forecast
▪ Ensure WMA policies and procedures are adhered to in the service centre
▪ Control of documentation and record keeping
▪ Improve the service Centre to meet group standards
▪ To actively seek and bring in new business to the service Centre with WMA guidelines
▪ Maintain quality and standards within the service Centre
▪ Offer new products and value adding to contract
▪ Provide technical support to both internal and external clients
▪ To ensure all work is of a high quality and standard
▪ Assist in sustaining lean management through auditing
▪ Develop, maintain and improve all processes
▪ Optimize and set up programs to improve equipment effectiveness
▪ Manage the service Centre staff
▪ Continuous improvements in Lean and Kaizen
▪ Ensure adherence to all SHE and housekeeping requirements at the branch
▪ Ensure Adhere to Duty of Care Policy at all times

Minimum Skills/Abilities:
▪ Excellent business communication at all levels / Ability to analyse and interpret technical journals, financial reports and legal documents / Ability to define and solve problems in a timely manner / Ability to deal with difficult customers and respond promptly to customer needs / Ability to balance team and individual responsibilities / Management skills, including providing regular performance feedback / Cost conscious.

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Desired Experience & Qualification

Minimum Qualifications:
▪ Matric / Grade 12 / N3 / T2 Certificate or Higher
▪ Valid Driver’s Licence
▪ Computer Literate – Advanced MS Office Suite, ERP Software
▪ A technical qualification such as a process engineer and/or qualified artisan, preferably in the fitter and turner trade
▪ Management experience in the mining industry and /or in a manufacturing environment
▪ Management experience in a pump/process manufacture environment would be an advantage
▪ 5 years post qualification experience in a mining / manufacturing environment
Minimum Experience:
▪ Management experience and Project Management skills and /or supervisory experience in a
manufacturing / mining environment
▪ Exposure to and implementation of Lean manufacturing
▪ Implementation and maintenance of the OHSAS 18001 and ISO 14001 Standards
▪ 5 years post qualification experience in a mining process plants / manufacturing environment

Package & Remuneration

R1.1k per annum