GCubed TRAINING MANAGER – RESTAURANT AND FAST FOOD INDUSTRY-CENTURION

  Updating and maintaining the training curriculum in line with company requirements.

DUTIES & RESPONSIBILITIES:

Store Responsibilities

• Managing the weekly food cost.
• Managing variances on a daily, weekly and monthly basis.
• Analyzing the profit and loss summaries.
• Ensuring accuracy of all daily expenses and searching for unauthorized expenses.
• Verifying store floats and cash ups
• Ensuring all daily deposits have been banked into the store’s account.
• Compiling monthly expense sheet summaries.
• Ensuring all purchases made outside of RCE are invoiced at the correct prices and the quality is satisfactory (with specific reference to all perishables).
• Ensuring all stores are properly staffed and operating according to operational standards required by H/O.  Reviewing all staff rosters.
• Managing stock levels.
• Ensuring the store places the correct orders from all suppliers and that each store has adequate stock at all times.
• Ensuring the product quality of all finished foods as well as the quality of all products produced to the predetermined standards set by H/O.
• Ensuring all stores are clean and the hygiene levels are appropriate.
• Ensuring all the stores deliver efficient service to all our customers.
• Ensuring that all equipment is properly maintained and in good working condition.
• Ensuring that all employees are dressed as per franchise standards.
• Identifying and assessing future and current training needs through observation as well as store report analysis.

Training Responsibilities

• Conducting effective induction and orientation sessions with prospective franchisees.
• Monitoring and evaluating training program’s effectiveness, success and ROI periodically and report on them.
• Managing the training budget.
• Submitting Annual Training Report and Workplace skills plan to SETA for SDL Contribution Claim back.
• Providing opportunities for ongoing development in line with NQF requirements.
• Resolving any specific problems and tailoring the training programs as necessary and in line with NQF standards.
• Maintaining a keen understanding of training trends, developments and best practices.
• Keeping up to date with the government training requirements.
• Surveying the staff to determine which competencies require more training.
• Managing training accommodation.
• Managing new store trainees training times.