Vela Personnel National Head – Administration

By | April 1, 2021

Vela Personnel National Head – Administration

Vela Personnel

National Head – Administration

  • Permanent
  • Full Time
  • Market related
  • EE/AA
  • Published: 




A leading force in the South African employee benefits field, providing a comprehensive range of employee benefits products and services is seeking a National Head in Administration who will manage and lead multiple branches within the company that provide retirement fund administration services to various types of funds, including defined benefit and defined contribution funds, funds offering member investment choice and life stages, large industry umbrella funds and standalone funds

Duties & Responsibilities

Key Job Outputs:

  • Overseeing the management of business processes to be overall responsible for all deliverables to all clients and all stakeholders’ processes
  • Managing the productivity operations of each branch
  • Managing the finance of each branch to consistently reduce costs of administration
  • Implementing of human resources strategy
  • Managing customer and stakeholder relationships
  • Adhering to fund administration services processes and procedures
  • Consistently exceeding the service standards contained in each client’s service level agreement
  • Bringing about innovation to enhance the administration service delivery


Technical Work Responsibility

  • Conducting proactive problem resolution
  • Managing staff
  • Representing the company at trustees and sub-committee meetings
  • Managing compliance to fund rules, legislation, policies, procedures, processes and standards
  • Retention, talent management and succession planning in terms of staffing
  • Conducting process management
  • Managing productivity and quality
  • Liaising with legislative authorities


Core Competencies:

  • Business planning and management
  • Initiative
  • Interpersonal relationship effectiveness
  • Problem solving
  • Project management
  • Results orientated
  • Ability to train and empower staff
  • Succession planning
  • Business acumen
  • Operational execution
  • Organisational communication effectiveness
  • People management and leadership
See also  PPS Insurance Company Ltd Senior Manager: Actuarial Valuation

Desired Experience & Qualification


  • A degree or diploma relevant to the retirement funds industry or equivalent NQF level 7 qualification
  • RE5 Examination



  • Understand the legislation and implementing accurately and timeously
  • In-depth knowledge of retirement funds administration
  • Knowledge of administration processes, procedures, legislation, administration systems and other products and services
  • Knowledge of operational business processes
  • Knowledge of processes for managing data and records
  • Minimum 10 years’ experience in retirement fund administration management experience at a senior level, managing multiple teams administering various types of retirement funds

Package & Remuneration

Salary:   Market related


Should you not hear from us within 2 weeks, kindly consider your application as unsuccessful


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Vela Personnel
1 Maxwell Drive, 2191 Sunninghill, Johannesburg, South Africa

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