DSV South Africa Administrative Assistant, Export, Healthcare

DSV South Africa Administrative Assistant, Export, Healthcare

DSV South Africa

Administrative Assistant, Export, Healthcare

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Duties & Responsibilities

DSV – Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: Johannesburg
Job Posting Title: Administrative Assistant, Export
Time Type: Full time

Job Related Requirements:

  • 3 years’ healthcare experience
  • 2 years’ Export experience (issuing shipping documents (commercial invoices, packing lists, certificates of origin), understanding the export process, issuing proforma invoices)
  • 3 years’ experience in an admin role.

Computer Literacy Level:

  • Basic Microsoft Office knowledge
  • Export Document Package, Exportdocs knowledge will be an advantage.

Main Purpose of the Role:

The main functions will be processing of orders and shipping documents and dealing with Freight Forwarders on a regular basis. Answering customer calls quickly and efficiently. Dealing with Client companies on a regular basis. Maintaining the filing system. Liaising with other departments to ensure improved customer service levels. Feedback to customers and clients on a regular basis will be required.

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Duties and Responsibilities:

  • Processing orders following the correct procedures
  • Meeting department KPI’s monthly
  • Issuing shipping documents for all shipments on Export Documentation Package.
  • Issuing proforma invoices on export documentation package
  • Handle customer queries timeously and efficiently
  • Answering customer calls quickly and efficiently
  • Dealing with Client companies on a regular basis
  • Maintaining the filing system
  • Liaising with other departments to ensure improved customer service levels
  • Issuing Letter of Credit documents
  • Arranging pre-shipment inspections.

Additional Job Information:

  • Must be able to work overtime as and when required
  • Must have good time management and analytical skills
  • Accuracy and attention to detail is essential
  • Must be a team player as well as customer service focused
  • Must have good interaction skills and the ability to communicate with people at all levels.
  • Tolerance for stress and the ability to meet deadlines
  • Organised and able to plan well.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 55,000 employees in more than 80 countries work passionatelyto deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talentand enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

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Read more at www.dsv.com

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Location

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DSV South Africa
Johannesburg, South Africa
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